Privacy Policy

Effective Date: [Insert Date]
IELTS Nest (“we”, “our”, or “us”) operates the website https://www.ieltsnest.com (the “Service”).

This Privacy Policy outlines our policies regarding the collection, use, and disclosure of personal information when you use our Service, as well as your choices in relation to that data. Please review our About Us page to learn more about our mission.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information Collection and Use

We collect different types of information to provide and improve our Service, including:

a. Personal Data

When you interact with our site (e.g., contact us or place an order), we may collect personally identifiable information (“Personal Data”), including but not limited to:

Name
Email address
Billing address and phone number
Order details
Messages via contact forms or chat

Note: We do not store or access your full payment details. All payments are securely processed by third-party gateways like Razorpay or PayPal.

b. Usage Data

We may collect information about how the Service is accessed and used (“Usage Data”), such as:

IP address
Browser type and version
Pages visited
Time and date of visit
Time spent on pages
Device and browser identifiers

2. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., tags, scripts, beacons) to:

Track activity on our Service
Analyze usage trends
Remember user preferences
Enhance website security

You can instruct your browser to refuse all cookies or to alert you when cookies are sent. However, rejecting cookies may limit your ability to use some parts of the Service.

Types of Cookies We Use:

Session Cookies – for essential Service operations
Preference Cookies – to store preferences and settings
Security Cookies – for security purposes

3. Use of Data

We use the collected data to:

Provide and maintain the Service
Fulfill orders and send download links
Notify you of updates and changes
Provide customer support
Improve the quality and features of our content
Send newsletters (if you opt in)
Monitor Service usage
Detect and fix technical issues

4. Data Protection and Security

We implement a range of security measures, including:

SSL encryption to protect all website communications
Secure downloads managed via WooCommerce
Limited access to Personal Data for authorized personnel only
Copy-protection and watermarking of downloads

Please note that no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Transfer

Your information may be transferred to—and stored on—servers located outside your country or jurisdiction, including India. If you reside outside India and submit information to us, your data will be processed in India.

By using our Service and submitting data, you consent to such transfer in accordance with this policy.

6. Sharing Your Information

We do not sell, rent, or trade your data. However, we may share limited data with trusted third-party providers, solely for the purposes of:

Payment processing (e.g., Razorpay, PayPal)
Email communication (e.g., Mailchimp, Zoho)
Website hosting and analytics

All providers follow their own privacy and security practices.

7. Legal Disclosure

We may disclose your Personal Data if required to:

Comply with legal obligations
Protect our legal rights and property
Investigate potential violations
Ensure the safety of users and the public
Defend against legal liability

8. Analytics

We use third-party services like Google Analytics to track and analyze website usage. Google may use this data to personalize ads. You can opt out by installing the Google Analytics Opt-Out Browser Add-on.

For more details, see Google’s Privacy Policy.

9. Links to Other Sites

Our Service may contain links to external websites. We are not responsible for the content or privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal data from children. If you believe your child has provided us with Personal Data, please contact us immediately.